7:30 AM to 11:00 AM
3:00 PM to 6:00 PM
Bristol Office Hours
Half Hour Prior to all ferry departures
Prudence Office ticket staff are available by phone everyday from 7:30 AM to 11:00 AM and from 3:00 PM to 5:00 PM. Hours may differ on holidays. Staff may be unable to answer the phone during active ferry times. Please leave a message and the office team will return your call as soon as possible.
Both our ferry email addresses are monitored by our office staff throughout the day. Email is a great way to reach us when our phone lines are busy. Email us at reservations@PI-Ferry.com for general ferry travel and Prudence Island questions and for passengers & standard sized vehicle reservations.
Email us at admin@PI-Ferry.com for administrative questions and for commercial and oversize vehicle reservations.
Reservations can be made or changed online using our booking website https://tickets.prudencebayislandstransport.com/
Captains Cards and Commuter cards can also be purchased online from our booking website.
Visit our ticket office located at the Prudence Island Ferry Terminal at 855 Narragansett Avenue Prudence Island, 02872.
Our office staff are in the office during all ferry times including weekdays 6:00 AM to 11:00 AM and 3:00 PM to 6:00 PM and weekends 7:30 AM to 11:00 AM and 3:00 PM to 6:00 PM. At the Prudence Office staff can assist with ticket purchases, making and changing reservations, purchasing Captains and Commuter cards, oversize/commercial reservation requests, setting up freight deliveries and other ferry related scheduling and questions.
The Prudence Ticket Office is also where all UPS and FedEx packages are delivered, please pick your packages up here during our open hours, avoiding active boat times to prevent delays to ferry departures.
Visit our ticket office located in Bristol, Rhode Island at 147 Thames st Bristol, RI, 02809.
Crew are available in the Bristol Office 30 minutes before each ferry departure. At this office you can conduct quick transactions such as purchase tickets, make reservations and make purchases of Captains and Commuter cards. This office is only open for a limited time between ferry runs therefore making multiple reservations or purchases and all oversize/commercial reservations should be conducted with our Prudence Office staff, in the office or by phone/email.
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Sign up for our Text Message Alert service to receive text messages about ferry cancellations and extra ferry runs.